Reply to every property enquiry on WhatsApp. Fast, saved, followed up.
Buyers and tenants message at night, at weekends and during viewings. Closely replies on your own WhatsApp number, saves every enquiry to Google Sheets and sends viewing reminders and follow-ups. Done for you.
- Instant WhatsApp replies
- Every enquiry saved to Google Sheets
- Viewing reminders and follow-upsDay 1, 3 and 7 follow-ups on Gold and Platinum
ردّ فوري بالعربية في باقتَي «جولد» و«بلاتينوم»
Illustrative example, not a real client.
What changes when Closely replies
We help real estate agents and agencies close more deals through prompt communication. We support your agents. We don't replace your staff.
A buyer messages at 11 pm.
No one replies until morning, and they may contact another agency.
They get an instant reply, and your agent gets a morning summary of overnight enquiries.
A serious buyer is ready to view.
The message sits in a busy inbox.
Your agent gets a hot-enquiry alert with a short summary.
Your agent is busy showing a property.
The new enquiry waits until the viewing ends.
Closely replies and saves the details, so your agent can call back with the full picture.
Several enquiries arrive at once.
Some wait while your team answers the first one.
Each one gets its own instant reply.
An Arabic-speaking buyer writes in Arabic.
They wait for an Arabic-speaking agent to be free.
They get a reply in Arabic.
A viewing is booked for Saturday.
The client forgets the time.
Silver sends 1 reminder. Gold and Platinum send reminders 24 hours and 2 hours before, and the client can reschedule by replying.
The client doesn't show up.
The slot is wasted and no one follows up.
Closely offers a new time.
A tenant stops replying.
Follow-ups get forgotten in a busy week.
Closely follows up on day 1, 3 and 7.
Enquiry details: name, budget, area.
Details get lost in long chats.
Every enquiry is saved to your Google Sheet automatically.
What could slow replies cost you?
Use your own numbers. The starting values are only examples.
That is about 0.6 deals a month.
Three things, done well
Fast replies, every enquiry saved, and nobody forgotten.
Instant WhatsApp replies
Every new enquiry gets an instant reply on your own WhatsApp number, day and night. Portal and website enquiries too.
Every enquiry saved to Google Sheets
Name, number, buy or rent, area, budget and timeline go into your Google Sheet automatically. Nothing gets lost in chats.
Viewing reminders and follow-ups
Every plan sends a reminder for each booked viewing. Gold and Platinum add 24-hour and 2-hour reminders, rescheduling by reply, a new time after a no-show, and follow-ups on day 1, 3 and 7.
From new enquiry to booked viewing
You focus on closing. We build it, run it and improve it every month.
Demo video coming soon
A short walkthrough of an enquiry going from first message to booked viewing.
Instant reply
A new enquiry gets an instant reply on your WhatsApp number. It asks a few simple questions: buy or rent, area, budget and timeline.
Saved to Google Sheets
The answers go into your Google Sheet automatically. The right agent gets a short summary, and hot enquiries trigger an alert.
Reminders and follow-ups
Every plan sends a reminder for each booked viewing. Gold and Platinum let clients book from your calendar, send 24-hour and 2-hour reminders and follow up on day 1, 3 and 7.
Pick your plan. We run the rest.
A one-time setup fee plus a monthly fee. Pay monthly, or prepay a package and save.
Silver
Never miss an enquiry
First payment AED 3,899, then AED 1,399 a month
Includes one-time setup fee of AED 2,500AED 2,500 setup + AED 1,399 × 1 month = AED 3,899
- Instant WhatsApp reply, day and night, in English
- Answers portal and website enquiries, plus messages to your WhatsApp
- Asks buy or rent, area, budget and timeline
- Sends each enquiry to the right agent with a short summary
- Saves every enquiry to your Google Sheet
- Hot-enquiry alert, plus a morning summary of overnight enquiries
- 1 reminder per booked viewing
- Weekly report
- Up to 300 enquiries a month (we don't find enquiries for you; we reply to the ones you already get)
Gold
Books viewings while you sleep
First payment AED 5,999, then AED 1,999 a month
Includes one-time setup fee of AED 4,000AED 4,000 setup + AED 1,999 × 1 month = AED 5,999
- Everything in Silver, plus:
- English and Arabic replies
- Clients pick a viewing time from your calendar
- Reminders 24 hours and 2 hours before; clients can reschedule by replying
- No-show? It offers a new time
- After the viewing, it asks how it went and tells your agent
- Follows up quiet enquiries on day 1, 3 and 7
- Shares enquiries between up to 10 agents, or by area or language
- Weekly report with each agent's reply time
- Up to 1,000 enquiries a month (we don't find enquiries for you; we reply to the ones you already get)
Platinum
Your full digital front desk
First payment AED 9,999, then AED 3,499 a month
Includes one-time setup fee of AED 6,500AED 6,500 setup + AED 3,499 × 1 month = AED 9,999
- Everything in Gold, plus:
- Up to 3 WhatsApp numbers
- Suggests matching listings from your inventory
- Re-contacts past enquiries who agreed to hear from you
- Broadcasts (billed at cost)
- Manager dashboard
- Connects to the CRM you already use
- Priority support
- Russian and Hindi replies Coming soon
On every plan: Owner's 8am WhatsApp summary
Fair use: each plan includes the reminders and follow-ups listed. WhatsApp (Meta) message charges are passed on at cost, with no markup. Broadcasts on Platinum are billed at cost.
Monthly plans: cancel anytime (see Terms). Prices in AED, excluding VAT if applicable. WhatsApp/Meta messaging charges are billed at cost. Package prices are draft offers, subject to confirmation.
Included in setup
- WhatsApp Business account setup and help with Meta verification
- Reply messages in your tone (Arabic on Gold and Platinum)
- Simple questions: buy or rent, area, budget, timeline
- Your Google Sheet connected
- Rules for which agent gets which enquiry, and testing
- Team walkthrough and go-live
Included every month
- We watch the assistant 24/7
- Message improvements
- New listings and FAQ updates
- Hot-enquiry alerts and a morning summary
- Weekly report, and priority support on Platinum
- You keep your own WhatsApp number and all your data
Try it for 14 days on your real enquiries
One number, with English replies. If you continue, we credit the fee to your setup. On day 14 nothing is charged automatically. You decide whether to continue. Pilot refund terms: see our Refund policy.
From sign-up to live
Onboarding call
We learn how your agency works: where enquiries come from, your areas, your agents and your tone. We confirm the timeline with you.
Setup
We connect your WhatsApp number and Google Sheet, write your reply messages, agree who gets which enquiry and test everything with your team.
Go live
Closely starts replying to real enquiries. We watch it and improve it every month.
Prepay and save
Compare 1, 3, 6 and 12 months. Every total is worked out in full: setup + monthly × months − discount = total.
| Term | Offer | Setup fee | How we work it out | Total | You save | Choose |
|---|---|---|---|---|---|---|
| 1 month | Standard price | Includes one-time setup fee of AED 4,000 | AED 4,000 setup + AED 1,999 × 1 month = AED 5,999 | AED 5,999 | – | Choose Gold · 1 month |
| 3 months | 5% off monthly fees | Includes one-time setup fee of AED 4,000 | AED 4,000 setup + AED 1,999 × 3 months − AED 300 discount = AED 9,697 | AED 9,697 | AED 300 | Choose Gold · 3 months |
| 6 months | 10% off monthly fees + 50% off setup | Includes one-time setup fee of AED 2,000 | AED 4,000 setup + AED 1,999 × 6 months − AED 3,199 discount = AED 12,795 | AED 12,795 | AED 3,199 | Choose Gold · 6 months |
| 12 months | 2 months free + setup waived | Setup fee waived (normally AED 4,000) | AED 4,000 setup + AED 1,999 × 12 months − AED 7,998 discount = AED 19,990 | AED 19,990 | AED 7,998 | Choose Gold · 12 months |
Indicative, draft offers pending approval. Prices in AED, excluding VAT. 3 months: 5% off monthly fees. 6 months: 10% off monthly fees and 50% off setup. 12 months: 2 months free and setup waived.
A team that builds and runs it for you
Closely is a team that sets up and runs WhatsApp replies for Dubai real estate agencies. We help agents close more deals through prompt communication. We support your agents. We don't replace your staff. You don't need to learn new software: we set it up on your number, watch it every day and improve it every month.
Done for you
We write the messages, connect your Google Sheet and walk your team through it.
Yours to keep
You keep your own WhatsApp number and all your enquiry data.
Real estate only
Every conversation is built around buy or rent, area, budget, bedrooms and timeline.
Questions, answered
We set up and run a WhatsApp assistant for your agency. It sends an instant reply to every new enquiry on your own WhatsApp number, saves each enquiry to your Google Sheet, and sends viewing reminders and follow-ups. Your agents then take over the serious enquiries.
No. We don't find enquiries for you. We reply to the enquiries you already get, so fewer of them go cold.
No. We support your agents. We don't replace your staff. Closely handles the first reply and the routine reminders and follow-ups, so your agents can spend their time on viewings and closing.
English on every plan. Arabic replies are included on Gold and Platinum. Russian and Hindi replies are coming soon on Platinum. The 14-day pilot is English only.
Yes. Closely runs on your own WhatsApp number, and you own all your enquiry data.
Every plan answers portal and website enquiries, plus messages to your WhatsApp.
Every plan saves each enquiry to your Google Sheet (your simple CRM). Platinum also connects to the CRM you already use.
Silver sends 1 reminder for each booked viewing. On Gold and Platinum, clients pick a viewing time from your calendar, get reminders 24 hours and 2 hours before, and can reschedule by replying. If they don't show up, it offers a new time. After the viewing, it asks how it went and tells your agent.
Gold and Platinum follow up quiet enquiries on day 1, 3 and 7. Platinum can also re-contact past enquiries who agreed to hear from you.
Every plan sends each enquiry to the right agent with a short summary, and sends a hot-enquiry alert plus a morning summary of overnight enquiries. Gold and Platinum can share enquiries between up to 10 agents, or by area or language.
We set up your WhatsApp Business account and help with Meta verification. We write reply messages in your agency's tone (Arabic on Gold and Platinum), set the simple questions it asks (buy or rent, area, budget, timeline), connect your Google Sheet, agree who gets which enquiry, test everything and walk your team through it.
We watch the assistant 24/7, improve the messages, add new listings and FAQ answers, and send you a weekly report. On Gold, the report shows each agent's reply time. Platinum includes priority support.
The pilot runs for 14 days on your real enquiries. It covers one number with English replies. It costs AED 500. On day 14 nothing is charged automatically. You decide whether to continue. If you do, we credit the AED 500 to your setup fee.
No. Meta charges a small per-message fee for some WhatsApp messages. We pass it on at cost, with no markup. Broadcasts on Platinum are also billed at cost. All prices are in AED and exclude VAT if applicable.
Closely sends an instant reply, day and night. We aim for every first reply to be instant. This is a service aim, not a promise.
We write the reply messages in your agency's tone during setup, and we keep improving them every month. Anyone who wants to talk to a person is passed to your agent.
No. It never confirms availability itself. Your agent always confirms it. On Platinum, it can suggest matching listings from your inventory.
You own your number and all enquiry data. We only use it to run the service for you. Our Privacy policy explains how we handle data, including under the UAE PDPL.
We confirm the timeline on the onboarding call.
Monthly plans can be cancelled anytime. Prepaid packages and full cancellation terms are set out in our Terms.
Not yet. The 3, 6 and 12-month packages are draft offers and are confirmed before you pay.
Talk to Closely
Tell us about your agency, where your enquiries come from and roughly how many you get each month.